Library Summer Help Desk Hours

Library Summer Help Desk Hours:

Monday-Friday 8:30-12:00 pm.

Help desk tickets can be submitted anytime through our ticketing portal. 

Frequently Accessed Resources

IT Announcements


Below are IT Department updates for all users. If you have questions about any announcement below, please contact the IT Help Desk.


  • We've updated our IT pages on MyCIU. Feel free to explore. Check out the Training & Tutorials and Cybersecurity pages. More MS Office 365 training is available as a result of feedback provided in the 2022 IT CSAT Survey results.

  • See image on the left for our Help Desk hours.

  • Our Campus WiFi Improvement Project was completed June 2023. This improvement opportunity was identified in the 2022 IT CSAT Survey results. All wireless access points across the higher education campus have been updated. For the areas of improvement and to share feedback regarding the current experience, view the Campus WiFi Improvement page.

  • Our Internet Failover Project was completed July 2023. We now have the capability to switchover to a separate Internet connection if the main campus Internet connection is down.

  • Our IT Service Level Agreement (SLA) has been updated.