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Who We Are

RAM Tech, located in the Library, is here to provide you with tools that will assist you in getting the most out of our technology at CIU. We are the primary support desk for student technology issues.  We hope you find these resources and services helpful and accessible. If you have questions or need of assistance, please visit the IT Support Page here on MyCIU, stop by RAM Tech on the 1st floor of the Library opposite the Library Service Desk, or call us at (803) 807-5176.

 

Student ID Cards

All ID cards are made by RAM Tech, and are used to access the dorms and printers.  Students also use them to sign into chapel, eat at the dining facility, and purchasing things using their RAM bucks at the RAM Shack located on the 1st floor of the Rossi Student Center.

Students will receive their first ID card during CIU Connect, but can visit RAM Tech anytime the Library is open to receive an initial or replacement card if necessary.

The first ID card is free of charge, but all subsequent ID cards due to damage or loss will be charged to the student at $10 per card.  You will not be assessed a fee if your card malfunctions outside of your control.  If you lose your card, please see RAM Tech immediately so that we can prevent someone from using your card and accessing the dorms.

 

Hours of Operation

 **Please note RAM Tech will be staffed during the Library Lab hours of Operation

 

Library Lab Fall and Spring Semester Hours

 

Monday – Thursday 8AM to Midnight
Friday 8AM to 5PM
Saturday Noon to 9PM
Sunday Closed

Library Lab Summer Hours

**Beginning April 28

 

Monday – Friday 8AM to 5PM
Saturday - Sunday Closed

 

 

Holiday and Break Hours

**Hours are subject to change.

Martin Luther King Jr. Day, Jan 15 10 AM-5 PM
Prayer Day, Jan 24 3 PM-12 AM
Prayer Day, Feb 22 3 PM-12 AM
Spring Break, Mar 5-9

10 AM-5 PM (Closed Saturday Also)

Prayer Day, Mar 20 3 PM-12 AM
Good Friday Weekend, Mar 30-31 Closed
Finals Week, April 22-26 Sunday Open 6 PM-10 PM (Lab Only)
  Mon-Thurs Open 8 AM-2 AM (12 AM-2 AM Lab Only)
Last Day of Classes, April 27 8 AM-5 PM
Commencement, April 28 10 AM- 2PM (Lab Only) 

 

 

Library Computer Lab

The main student computing lab is located in the library.  Computers are available on the first and second floors.  Each computer is equipped with Microsoft Office 2010 Enterprise Suite (including Word, Excel, PowerPoint, and more!). All computers require login: students enrolled in classes use their unique MyCIU username and password to login. 

Students may also sign out a laptop for use in the Library by visiting RAM Tech.  There is a multi-function printer/copier available in the Library for printing and copying in color or black and white or scanning.

Memorial & Founders Labs

There are also two mini-labs located in the Memorial and Founders Labs, stocked with computers and a multi-function printer/copier available for black and white printing, copying, and scanning.  Students should contact RAM Tech in the library if they have any issues or contact us via IT Support

File Storage

Students are encouraged to use their Google Drive cloud storage which is provided in tandem with their personal student email accounts (firstname.lastname@mailbox.ciu.edu).  Students also have access to a Microsoft One Drive account, and can log in with (firstname.lastname@ciu.edu) and their MyCIU password.  Students and guests are also welcome to use USB storage drives or other personal storage methods.

Alumni and Guest Usage

Please see the Guest Access section.

Printing Charges:*
Black & White $0.02/page
Color $0.05/page

*Printing on transparencies is strictly forbidden. 

**The default setting for printing is Color, you must change the setting to print in black and white

Guest and Alumni Access

CIU welcomes alumni and guests to freely access our computers in the Library for activities such as web browsing, printing and copying (printing charges apply - see "Printing" section above), sermon preparation and other ministry activities. 

If you are not currently enrolled in courses at CIU, please see RAM Tech to access our lab resources.  You will be asked to provide photo identification and contact information.

University Wi-Fi is free for all visitors (see below).

Guidelines

All guests and alumni are beholden to the IT policies listed in the Student Technology Handbook.  Guests and visitors will be denied access to the Computer Lab resources and services for any of the following reasons:

  • Use of login credentials of a faculty member, staff, or student
  • Refusal to abide by lab rules
  • Refusal to comply with IT staff directions or in the event lab seats are not available for current students

Student Computing Labs in the residence halls, Founders and Memorial, are provided only for the use of students currently enrolled CIU.

Personal Computers

Please refer to the Internet Access section below if you wish to connect personal computers to our university network.

ResNet: CIU's Public Internet Access

Students, alumni, and guests may connect their personal computers, tablets, and smartphones to CIU's high speed internet access network called ResNet.  Wireless internet is available in every building on campus.  Residence halls also have wired outlets in the rooms for physical connections if necessary.

How to connect

  • In the residence halls, simply connect your computer to one of the wired outlets in your room using an Ethernet cable.
  • For wireless access, look for and connect to the CIUWifi wireless network.  For dorm residents located outside of the main hallway, an individual wireless access point is available for semester long checkout at RAM Tech, located in the Library.

Your computer must meet the following minimum requirements:

  • Windows XP or later, or Mac OS X 10.3 or later
  • At least 10mpbs Wired Ethernet, or 802.11b or g Wireless card

For assistance connecting to the internet, visit the IT Support Page, or call RAM Tech at (803) 807-5176.

 

How to test your connection

To test your Internet speed, visit Megapath.com/speedtestplus.  An example of a speed test report is below.

Wifi Test

A few tips

The Department of Information Technology recommends that all users purchase computers that meet the following specifications in order to maximize their experience using our network.  This includes device connectivity for wireless access.

 

Computers

  Minimum Recommended
Processor Intel Core i3 Intel Core i5 or i7
Memory 4 GB 8 GB
Operating System Windows 7 or Mac OSX 10.8 Windows 7 or Mac OSX 10.8
Hard Drive 120 GB or Larger Desktops: HDD 500 GB or Larger
Laptops: SSD 250 GB or Larger
External Backup Drive - 500 GB or Larger
Optical Drive DVD+/-RW
(burns/reads CDs and DVDs)
DVD+/-RW
(burns/reads CDs and DVDs)
Networking Ethernet 10/100 Base-T
with RJ-45 connection
Ethernet 10/100 Base-T
with RJ-45 connection
Wireless Networking Desktops: Optional
Laptops: 802.11n
Desktops: Optional
Laptops: 802.11n+, ac
Productivity Software Office 2007 (PC) or Office 2011 (Mac) Office 2013 (PC) or Office 2011 (Mac)
or Office 365
External Ports VGA and HDMI VGA and HDMI

 

Tablets

  Android Windows iOS
Operating System

Android 4.3 Jelly Bean

or higher

Windows 8

or higher

Apple iOS 7.1.2

or higher

Networking Wireless card 802.11n+, ac

 

Discounts

Check out our hardware/software discount pages to find the latest offers for CIU faculty, staff, and students!


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